Need help with a pattern? A purchase? A download? Have a yarny question? Chances are, you’re not alone so here is where you will find answers to the most commonly asked questions.
I don’t understand how your pattern is written. Can you please explain it?
Sure! There are so many formats for crochet patterns, it can be hard going from one designer’s patterns to another. I have written a blog post all about how and why I write my patterns like it do. You can read it here.
I found this cool pattern on Pinterest/Ravelry/The Internet. Can you tell me how it’s done?
Unless it’s my pattern, I can’t help you. Because it’s wrong. If someone else designed it, I have no right to reverse engineer it. Your best bet is to contact the designer. Look for their website or the pattern on Ravelry. If it’s for sale, buy it. A few dollars for a whole lot of work is well worth it and helps the designer continue to make cool things.
Pattern purchase/download issues
I ordered a pattern, but I haven’t received an email to download it.
Please wait half an hour or so before contacting me. These emails are automated and they can take a few minutes to be sent. Please check your spam and if you used Paypal to purchase, check your Paypal email address for the download email. If you still can’t find it, email me with your order details and we’ll sort it out. No drama.
I accidentally ordered the wrong terminology. I need UK/US.
If it was a free pattern, simply go back to the store and add the correct terms version to you cart and go from there.
If it was a paid pattern, email me and we’ll sort it out.
General Crochet Help
I have never heard of *that* stitch or technique. Can you explain what it is please?
Sure! Head over to my YouTube channel where you’ll find short, quick, no mucking about instructional videos on most stitches and techniques in the Stitch and Technique Tutorials playlist
If what you need help with isn’t covered there, email me and I’ll help you out.
How much yarn do I need for…?
Well the answer to that depends on many things! So head over to my blog post where I tell you how to work out how much yarn you need to make your project.
If you are making one of my blanket patterns, all the yarn requirements are listed in the patterns.
How do I join my squares?
There are so many options when it comes to how to join your squares. I have written about a few of the common ones in this blog post. Or you can check out this YouTube video showing how I like to join most often.
Got another question?
There are lots of ways to get my help.
Join my Facebook Group
There are lots of folks there who will jump in and help you if I am not around. I do go there at least once a day to answer any queries. You can find it here.
If you need specific help with anything, email me at shelley @ spincushions . com (spaces not in real email address). Please give me as much information as you can. If it’s applicable, include screen shots or clear, daylight, straight down photos of your crochet help me help you. I reply to all emails withing 24 hours during the week. So if you send something Friday afternoon, I most likely won’t get back to you until Monday morning.